Frequently Asked Questions

Name-Necklace.com is a ECommerce website that showcases name necklaces at competitive prices, in a variety of styles and models.

Find products in a number of ways:
a.Search for your product using the search bar located on the left side of all pages.
b.Press on a category name and view all category-related products.
c.Press “Products” and view the full list of products showcased on the website.

No, you can browse the website and make purchases without having to register. If during the purchase process you wish to register, you can choose to do so. Please note that entering your details is required only once, as the system remembers and saves your details. You are free to make changes and update your details at any time.

By following the instructions below, placing an order is a simple process:
a.Click on the image of the product you wish to purchase.
b.On the right side of the product:
Enter the name you wish to have on the name necklace.
Select chain length.
Select chain style.
Enter any special requests (optional).
Enter amount of products you wish to purchase (If you do not enter a specific number, by default the amount will be one product).
Click “Add to Cart”.
c.You will now see the order summary, please go over it carefully.
d.Select one of the following options:
Option a: Checkout.
Option b: Checkout with paypal (provided you have a paypal account).
e.The following step is to enter your details. (Please note that if your address is the same as the address of delivery, mark a “V” in the dedicated field.
f.Now “Calculate shipping cost” and select the type of delivery you want.
g.Select a payment method.
a.Paypal – pay without sharing your financial information.
b.Paypal – pay without sharing your financial information
Includes: %%Credit cards%%
h.Click review order.
i.Click submit Order.

The time of arrival depends on the delivery type you have chosen:

a.Regular Free Shipping & Handling / 21 business days for Regular Air Mail delivery.

b.Express Shipping & Handling / 14 business days for Express delivery. Via EMS.

c.Super & Urgent Shipping & Handling / 7 business days for super urgent delivery.

Regular free Shipping & Handling
Cost: FREE

Express Shipping & Handling
Cost: $19.95

Super & Urgent Shipping & Handling
Cost: $24.95

For additional questions regarding the product delivery, the product’s technical details and the product’s quality, you are welcome to contact our customer service. Click Here to contact our customer service or you can use a free call 1800 - 781 - 4735

By usinig contact form located on the main menu.
You can leave a message on the answering machine numbered appears on home page.
You can send mail directly to site owners webmaster@name-necklace.com